Schedule

Tuesday, 8 September 2026

2 Sessions
  • 12:00 pm – 5:30 pm

    Registration Open

  • 6:00 pm – 10:00 pm

    Glass Cactus

    Opening Networking Reception

    Sponsored by

    Gin & Juice

Wednesday, 9 September 2026

8 Sessions
  • 7:00 am – 5:00 pm

    Registration Open

  • 7:45 am – 8:45 am

    Airline Breakfast

    Airline members only.

  • 9:00 am – 5:00 pm

    Exhibit Show Floor Open

  • 11:00 am – 11:45 am

    Thought Leadership Session: Food Safety First: The Future of Global Inflight Standards

    Passenger expectations are higher than ever, and food safety remains at the center of the onboard experience. This session will spotlight the launch of the latest World Food Safety Guidelines and the industry wide push toward stronger global standards across the inflight supply chain. From operational excellence to smarter compliance and safer onboard service, industry leaders will share how the future of food safety is shaping passenger trust around the world.

    Allison Cooke
    Click for bio
    Allison Cooke
    IFSA
    Government Affairs Director
    Laura Tantardini
    Click for bio
    Laura Tantardini
    gategroup
    Global Food Safety Process Owner
  • 12:00 pm – 1:00 pm

    Lunch Break

  • 1:15 pm – 2:00 pm

    Chef Demo

  • 3:15 pm – 4:00 pm

    Thought Leadership Session: Premium by Design: The New Era of Airline Hospitality

    Airlines are rethinking what premium really means and passengers are noticing. From chef driven menus and dining on demand to elevated buy on board and powerful brand collaborations, this session will explore how airlines are creating more personalized and memorable experiences across every cabin. As premium economy continues to grow and passenger expectations rise, the inflight experience is becoming one of the biggest opportunities for differentiation and loyalty.

    Elly Jurgensen
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    Elly Jurgensen
    Southwest Airlines
    Director of Inflight Services
    Ben Kaufman
    Click for bio
    Ben Kaufman
    JSX
    Senior Director, Customer Experience
  • 11:00 pm

    Hosted Bars

Thursday, 10 September 2026

5 Sessions
  • 7:30 am – 2:30 pm

    Registration Open

  • 9:00 am – 4:00 pm

    Exhibit Show Floor Open

  • 11:00 am – 11:45 am

    Thought Leadership Session: Turning Data into Dinner: How AI Is Transforming Airline Catering

    AI is rapidly changing the way airlines plan, serve, and personalize food onboard. This session will dive into how airlines, caterers, and OEM are using smarter forecasting, digital ordering, inventory planning, and personalization tools to improve efficiency while reducing waste and complexity. From digital menus and pre ordering to onboard fulfillment and modern payment technology, panelists will explore how innovation is turning inflight food into a stronger driver of passenger satisfaction, revenue, and brand identity.

    Michael Bauer
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    Michael Bauer
    Airbus
    Cabin & Cargo Architect, Airbassador
    Paul Mills
    Click for bio
    Paul Mills
    IFSA
    Treasurer
    Aaron McMillan
    Click for bio
    Aaron McMillan
    United Airlines
    Managing Director of Hospitality Programs
  • 1:15 pm – 2:00 pm

    Chef Demo

  • 3:00 pm – 4:00 pm

    Exhibit Show Floor

    IFSA Closing Reception & Awards Ceremony

Speaker Directory

7 Speakers
Allison Cooke
Click for bio
Allison Cooke
IFSA
Government Affairs Director
Laura Tantardini
Click for bio
Laura Tantardini
gategroup
Global Food Safety Process Owner
Elly Jurgensen
Click for bio
Elly Jurgensen
Southwest Airlines
Director of Inflight Services
Ben Kaufman
Click for bio
Ben Kaufman
JSX
Senior Director, Customer Experience
Michael Bauer
Click for bio
Michael Bauer
Airbus
Cabin & Cargo Architect, Airbassador
Paul Mills
Click for bio
Paul Mills
IFSA
Treasurer
Aaron McMillan
Click for bio
Aaron McMillan
United Airlines
Managing Director of Hospitality Programs