It Takes Two (or More): Ancillary Alliances

How can airlines recover from the largest business model shift in the history of commercial aviation? When it comes to important ancillary revenue streams, industry leaders agree that digital platforms are key. But no company can deliver the promised land alone. Savvy partnerships, on the other hand, just might. This article originally appeared in the […]

Turn Back the Clock: Southwest’s Quick Turnarounds

Short turnarounds were once celebrated for keeping fares low and passengers happy. Now, during the pandemic, they’d do more harm than good for an airline’s brand. In 1972, Southwest Airlines was only a year old and operating solely within the state of Texas. It had just posted a loss of $1.6 million and sold one of […]

A Change of Course: How the Pandemic Has Altered In-Flight Service

In-flight diners are more conscious than ever before, but what’s on their minds has changed slightly. Growing interest in the provenance of the foods consumers eat and the vessels in which they are packed is a trend that airlines have been embracing for some time. Recently, this has been evidenced by such initiatives as Singapore […]

100 Solutions to Pandemic Problems, Part 3: In-Flight Service

In the face of one of the biggest challenges ever to hit the aviation industry, companies responded swiftly. From catering to amenities, in-flight service offerings shifted greatly after the pandemic hit. View all categories Albéa Travel Designer – Travel&StaySafe  These PPE kits are customizable for airline branding and available for worldwide delivery, and factor in […]

LSG Group Prepares Space Food for Second Time

LSG Group is applying some of the autoclaving benefits and lessons learned from its space food projects to improving meals served on planes.  LSG Group’s Global Culinary Excellence team will soon be cooking special “bonus” meals for European Space Agency (ESA) astronaut Mathias Maurer to take to the International Space Station (ISS). In addition to […]

Bluebox and dnata Announce In-Flight Retail Partnership

Bluebox and dnata’s partnership, announced yesterday, means airlines can generate ancillary revenue by selling meals and other products via Bluebox’s virtual trolley. In-flight entertainment (IFE) provider Bluebox Aviation Systems and dnata’s catering branch are pooling resources to develop and market joint product and service offerings across Australasia and Asia-Pacific territories. The companies will tailor their […]

AIM Altitude Designs a Galley to Match Emerging Onboard Service Trends

Galley design on airplanes has remained broadly unchanged for decades, but AIM Altitude has plans to defy convention. Aircraft galleys are finally getting the attention they deserve, with a variety of Internet of Things and sensor initiatives from Diehl Aviation, KID-Systeme, Safran Cabin and others coming to the fore. One concept, ARCA, the progeny of […]

Testing the Waters: How Clean is Airplane H2O?

Airlines insist the quality of their drinking water on aircraft is up to par, but scientists continue to have doubts. In an era of increased environmental awareness in which no self-respecting Gen Zer worth their Hydro Flask would be caught dead drinking from a single-use plastic bottle, giving passengers access to clean water on board […]