IAG’s low-cost long-haul airline, LEVEL, has introduced a pre-ordering service powered by Immfly that enables passengers to purchase food and beverages as well as comfort items via the carrier’s website up to 12 hours before their flights depart. The items for purchase, which include eye masks, earphones and up to 15 different meals, are delivered […]
Passengers flying with Corendon Dutch Airlines, a subsidiary of Corendon Tourism Group, can now order food, beverages and duty-free products from the in-flight Corendon Café using their personal electronic devices and have the items delivered directly to their seat. Following a successful trial in January, the in-seat ordering functionality is set to be operational across […]
On January 27, Caribbean Airlines launched a new meal pre-ordering service for select flights from February 1 as part of its 2022 “Reset Expectations” campaign, which is focused on enhancing the customer experience. On flights over an hour long, a range of meals and snacks can be ordered from the time of booking up until […]
A strategic partnership has been formed between the International Flight Services Association (IFSA) and the Aviation Sustainability Forum (ASF). As a result, they will support the memberships of both associations, the industry’s governing bodies and aviation as a whole to develop sustainable in-flight service solutions. The ASF’s mission is to improve the sustainability and circularity […]
Dr. Stathis Kefallonitis, Associate Professor of Passenger Intelligence at Embry-Riddle Aeronautical University, shares his insights following a stint hosting sessions at the IFSA Innovation Pavilion during APEX/IFSA EXPO. This year’s APEX/IFSA EXPO marked a welcome return to in-person events for the aviation industry. It was a celebration not just of what the industry can achieve […]
Meatless Farm made its debut at IFSA EXPO this year showcasing a host of in-flight-ready meatless menu items. There was much talk about sustainability at this week’s IFSA EXPO in Long Beach, California, and Meatless Farm is hoping to become a central part of the conversation. Founded in 2016 in the UK by Danish entrepreneur […]
The highly-anticipated ACA/IFSA COVID-19 Guideline is now published. The document represents the first time both parties have collaborated on a publication of this magnitude. By making it available online, free of charge, ACA and IFSA hope to support the global aviation and airline catering industries as they continue to respond to the pandemic. Staff at […]
Lufthansa’s fresh new catering concept puts sustainability and passenger health and wellbeing front and center. In November 2020, Retail inMotion (RiM) announced plans to support Lufthansa Group airlines in the development of a customer-centric premium retail concept. This week, it unveiled a new catering concept for Lufthansa in partnership with dean&david and Dallmayr that will […]
AeroProfessional’s managing director Sam Sprules provides an inside look at what airline crew have experienced since the pandemic began, and sheds light on recovery timelines. For specialist aviation recruitment firm AeroProfessional, tough job prospects became a fact of life once the COVID crisis hit. Sam Sprules, the company’s managing director, said that the widespread grounding […]
On a panel at Virtual Expo, ACA and IFSA agreed on guidelines that would see members of each group reading from the same page when it comes to COVID-19 dos and don’ts. This article originally appeared in Expo Daily Experience. Read the full issues and register for FTE APEX Virtual Expo — the platform will remain open as a resource […]