Ben Kaufman Talks CX Strategy with Club JSX, Food & Beverage Updates
Despite positive ongoing customer satisfaction rates, JSX’s Ben Kaufman is on a mission to continue elevating the passenger experience across the regional airline. Offering a bridge between commercial and private […]
DFMi to Celebrate California with Food & Fun at IFSA Global EXPO
DFMi is embracing the Long Beach location of this year’s IFSA Global EXPO with a “California Dreamin’” theme across its booth. The company’s VP Marketing Kim Brown explains, “The pavilion […]
Southwest enhances inflight experience in partnership with Peet’s Coffee – Future Travel Experience
Published: 8 August 2025 [Future Travel Experience]: Southwest Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced a new partnership with Peet’s Coffee, which will be its […]
American Airlines brings James Beard Foundation summer creations to Flagship lounges – PAX International
Published: 8 August 2025 [PAX International]: American Airlines Flagship lounges are bringing a refreshed summer lineup to travelers from the first week of August. As part of American’s continued partnership with the […]
Message from the IFSA Government Affairs Team: Tariff Update
Since the pause of the U.S. reciprocal tariffs on dozens of countries in April, there has been significant trade activity between the U.S. and key trading partners. On July 31, […]
Air France partners with mixologist Matthias Giroud to create cocktail collection for La Première customers – Future Travel Experience
Published: 1 August 2025 [Future Travel Experience]: Air France has teamed up with chef mixologist Matthias Giroud to design a new collection of alcoholic and non-alcoholic cocktails, served exclusively in […]
New First and Business seats in SWISS Senses cabins – Onboard Hospitality
Published: 1 August 2025 [Onboard Hospitality]: Swiss International Air Lines (SWISS) will have new First and Business Class seats as part of the new SWISS Senses cabin concept on its […]
Delta updates onboard menu and wine offerings for summer – PAX International
Published: 1 August 2025 [PAX International]: In its Centennial year, Delta has announced the enhancement of its seasonal onboard food and beverage offerings. “Summer is a season of adventure and relaxation for […]
Fiji Airways Launches New Menu, Service Model in Business Class
Fiji Airways, which became the 15th full member of the oneworld alliance back in March, has unveiled a Pacific Rim-inspired menu for business-class passengers as well as introducing a “Dine […]
Alaska Airlines elevates inflight dining experience with vibrant new summer menu – Future Travel Experience
Published: 17 July 2025 [Future Travel Experience]: Alaska Airlines is introducing a fresh, locally sourced seasonal menu this summer, bringing vibrant West Coast flavours to tray tables with complimentary First […]