American Airlines refreshes inflight experience to be more personal, seamless and satisfying – Future Travel Experience

Published: 20 May 2025 [Future Travel Experience]: American Airlines is taking its inflight refresh to new heights with a fresh line-up of enhancements designed to surprise and delight all customers. From snack-time favourites to seamless service tweaks, these updates are part of a larger effort to reinvigorate the customer experience at every altitude. The airline […]

United adds caviar service to upgraded Polaris cabins – Onboard Hospitality Magazine

Published: 20 May 2025 [Onboard Hospitality Magazine]: United Airlines is introducing a new Ossetra caviar amuse-bouche service and other inflight service enhancements as part of its upgraded Business class cabins on its Boeing 787-9 aircraft. United’s ‘Elevated’ interior will have eight new United Polaris Studio suites positioned in the first row of each Business class cabin with lie-flat, […]

American Airlines to open two lounges at PHL – PAX International

Published: 20 May 2025 [PAX International]: Travelers flying out of Philadelphia International Airport (PHL) have two new reasons to show up early. American Airlines is gearing up to open its new Flagship® and Admirals Club® lounges in Terminal A-West this summer, and both spaces will bring next-level food and beverage experiences to the airport, the press release […]

Qantas opens new domestic lounge in Adelaide – TheDesignAir

Published: 20 May 2025 [TheDesignAir]: Adelaide is enjoying a well-deserved moment in the aviation spotlight in Australia, as Qantas announces both a strategic new international route and unveils a brand-new Domestic Business Lounge, signalling a renewed promise to South Australia’s travelling community. The new route between Adelaide and Auckland not only marks the return of […]

    Emirates Enhances First Class Ground Services, Onboard Amenities

    Published: 20 May 2025 Emirates’ First Class cabin is synonymous with a luxurious travel experience. The airline has a long history in terms of raising the bar for what is possible in commercial aviation, not least with the debut of its fully enclosed First Class Suites in 2017. Recently, the airline unveiled a series of enhancements to […]

    Redefining Sustainability: How AI is Helping Airlines Go Green

    Published: 7 May 2025 Whether it’s mastering hydroponic farming, meticulously tracking food waste or helping to create new packaging materials, many airlines and suppliers are relying on artificial intelligence (AI) to improve their sustainability credentials. In this article, IFSA takes a look at some of the most exciting ways airlines are using AI to reduce […]

    SAS introduces ‘Flavors by SAS’ – a new approach to inflight dining that is flexible and customer-centric – Future Travel Experience

    Published: 25 April 2025 [Future Travel Experience]: Scandinavian Airlines (SAS) has unveiled ‘Flavors by SAS’ – a new food & beverage concept designed to offer travellers a more varied, globally inspired culinary offering. Launching on 1 October 2025, ‘Flavors by SAS’ will debut alongside the new European Business Class and later expand to lounges and […]