The first IFE breakout session at the Passenger Experience Conference focused on how to reach beyond basic passenger needs. David Cleaves, creative director at frog‘s Munich studio, has overseen large engagements with Delta Air Lines, Southwest Airlines, Volkswagen, Audi and more. As he introduced frog’s design tenets, he emphasized that their focus is on producing data-driven, experiential design […]
The World Travel Catering & Onboard Services Expo (WTCE), co-located with the Aircraft Interiors Expo (AIX), is prepped to deliver some delicious treats this year in the Hamburg Messe. With more than 290 exhibitors confirmed – 65 of which are new to WTCE – one of the biggest changes in this year’s event is the move to […]
This article originally appeared in The Technology Issue of APEX Experience. You’re two hours into a flight from New York to Sydney when you suddenly get a craving that just won’t quit. You stare longingly at the flight attendant, hoping that the nice juicy hamburger you’re dreaming of is on the dinner cart. With the limitations airlines face vis-Ã -vis […]
APEX contributor Jordan Yerman explores the rise in culinary tourism in a four-part web series, released every Friday starting April 3, 2015. Look out for Part Three of the series “In-Flight Photos: Culinary Tourism Before You Land” where Yerman delves into the world of “foodstagrams” and the air traveler’s long-time fascination with airline food. When you think “global cuisine […]
APEX contributor Jordan Yerman explores the rise in culinary tourism in a four-part web series, released every Friday starting April 3, 2015. Look out for Part Two of the series “The New Food Cities: Building a Global Culinary Magnet” where Yerman reveals which cities are attracting traveling foodies. Going down to the local pizza place no longer hits the […]
This article originally appeared in The Technology Issue of APEX Experience. In the 1930s, the airline industry developed the world’s first credit card. Within 10 years, all major 17 American airlines adopted the Air Travel Card, now known as UATP, which was later adopted worldwide. Nearly 30 years later, the airline industry created the world’s […]
Bitcoin, the digital currency, is ready for lift-off. The global provider of point-of-purchase systems (POS) for the airline industry, GuestLogix, is introducing the cryptocurrency to its Transaction Processing Engine® (TPE), software that runs on its handheld terminals, mobile platforms and in-flight entertainment systems, allowing it to be used for in-flight purchases. For a Bitcoin transaction to […]
Back to the Future Part II was set in the year 2015, and while we haven’t quite made it to flying cars, the hubs for our flying machines are moving in a futuristic direction by automating airport restaurants. Thanks to OTG, travel restaurateurs who have upped the ante of the airport dining experience for travelers, […]
At the Passenger Terminal EXPO in Paris this week, Rockwell Collins debuted its new portable check-in desk solution – ARINC vMUSE mobile – which allows agents to register passengers for their flights virtually anywhere. The innovative device consists of little more than a Windows-based tablet and can be enhanced with peripherals such as a portable […]
SITA has introduced its new BagJourney system at Passenger Terminal EXPO in Paris, which will give airlines and airports access to accurate information on the location of passengers’ bags. Harnessing 2.5 billion data messages gathered from 500 airlines and 250 airports around the world through its BagMessage service, SITA makes it possible to track luggage […]