APEX Insight: Delta Air Lines will be loading hand luggage before boarding passengers to speed the pre-flight procedure in what may be the busiest summer for air travel. Instead of boarding a flight with carry-on in hand, Delta Air Lines passengers may arrive at their seats with their luggage already stowed above their heads. Early Valet, a seasonal service launched by Delta, will […]
APEX Insight: SimpliFly hopes to simplify the duty-free airport experience with an app that lets travelers shop at any airport, anytime – and delivers the goods to wherever they’re going. Buy Then Fly, Or Fly Then Buy So you’re flying from New York to London, you jet-setter, you. At the moment you have two choices if you […]
APEX Insight: The debate on airport rideshares is hardly settled, but Southwest Airlines has taken a side by enticing its passengers to get a Lyft to and from Dallas Love Field. Southwest Airlines has teamed with rideshare service Lyft to get passengers to and from Dallas Love Field (DAL) while relieving some of the airport’s peak parking problems. The Dallas-based […]
This article originally appeared in The Culture Issue of APEX Experience. Here’s some literal food for thought: 30 percent of airline passengers will make an onboard purchase if the person sitting next to them buys something first. It’s a phenomenon called “product contagion” and, according to a recent Stanford University marketing study, it means that if airlines can figure […]
Search for Etihad Airways’ premium Twitter account and you may find yourself barred from reading the airline’s premium tweets. They include notifications on deals, retro-mileage claims, and a five-minute response time for customer inquiries – access is privy to Etihad Guest Gold members only. Announcement of the new @EtihadPremium Twitter handle was delivered by e-mail last week to […]
Through an exclusive partnership with the digital content mobile distribution platform, Foli, Simon & Schuster will use geolocation technology to help travelers discover its e-book titles, starting with the biography of The Wright Brothers by David McCullough which will be available to passengers, starting May 15, at 50 US airports (listed below), as well as to visitors […]
Through an exclusive partnership with the digital content mobile distribution platform, Foli, Simon & Schuster will use geolocation technology to help travelers discover its e-book titles, starting with the biography of The Wright Brothers by David McCullough which will be available to passengers, starting May 15, at 50 US airports (listed below), as well as to visitors […]
The morning session on payment technologies at the APEX Technology Conference in Universal City, led by Rich Salter, chief technology officer, Lumexis and chair of the APEX Payment Technology Working Group (PTWG) brought together experts from the in-flight payment solutions sector to further discuss the various payment technology options, including recent information uncovered by the PTWG. Vendor Perspectives […]
Diane Johnson Chief Executive Officer Descriptive Video Works Diane Johnson is chief executive officer and owner of Vancouver, BC-based Descriptive Video Works, a pioneering and world-leading producer of audio description for television and movies. A passionate advocate for the blind and partially-sighted, she is committed to providing broad media access and a shared entertainment experience for all individuals. […]
Mike Kelley was perusing the Internet when he learned about a guy who had spent two decades of his life collecting Pan Am paraphernalia to replicate the airline’s 747 cabin that was sitting in his garage. As someone who finds himself “browsing the web at 2 a.m. looking up articles on aviation and aviation history,” […]