Airlines and airports benefit from sales to passengers soothed by some light shopping therapy. In-flight shopping has a measurable feel-good factor, improving passengers’ overall satisfaction with the journey up to 78 percent, as revealed by last year’s APEX passenger satisfaction survey. According to a recent Stanford study, the joy of shopping is contagious. Professor Pedro […]
With Groundhog Day behind us and St Patrick’s Day ahead, it makes sense to celebrate a cheesy holiday in February. Valentine’s Day puts love, roses and chocolates in the minds of some while others grimace and wait for it to end. Airports can be emotional places on the best of days and when matters of […]
JetBlue will become the first US airline to accept Apple Pay„¢ mobile transactions for purchases of in-flight goodies such as snacks and amenities. Starting mid-February, on JetBlue flights from New York to Los Angeles and San Francisco, Apple iPhone® 6, iPhone 6 Plus, and Apple Watch„¢-toting passengers can buy EatUp snack boxes, Ã la carte […]
Abu Dhabi International Airport has streamlined its popular United States Customs and Immigration preclearance program, authorized by the U.S. Customs and Border Protection (CBP) agency, by installing new automated passport control (APC) kiosks from the aviation technology specialists at SITA. The self-service kiosks use advanced biometric technology to process passengers securely in less than 60 […]
The human brain is amazing. It can assess situations and come up with solutions in ways that would make a computer jealous. So it should be no surprise that a group at the Massachusetts Institute of Technology (MIT) is working on algorithms that emulate our analytical thought processes. Professor Brian Williams, of the MIT Computer […]
Now that our New Year’s resolutions to eat less have been forgotten we can explore the food trends we have to look forward to in 2015. From what we can see so far, food trends in 2015 are going to be diverse. From re-visiting traditional, regional recipes to building upon recently created culinary delights our […]
This article originally appeared in The Education Issue of APEX Experience. Taste buds react differently at higher altitudes, so when designing an in-flight menu, careful consideration must be paid to each and every ingredient that goes into a dish, along with the understanding that standard kitchen equipment like gas stoves and broilers have no place on an airplane. Singapore […]
Iberia Healthy Menu Option, image via Iberia Don’t suffer through life in the sky in 2015. There are many opportunities for frequent flyers to turn the journey into a pleasurable adventure. Try out one or more of these eight resolutions to enjoy flying right through to 2016. 1. Pack light, and avoid those baggage check lines. For […]
Lean, Clean, and on the Scene Now you can deal with canceled flights like a salaryman! ninehours has brought the ultra-minimalist capsule hotel format to Narita International Airport. The Daily Mail breathlessly describes ninehours as “sci-fi”, though the capsule hotel format has been around for decades. The first capsule hotel opened in 1979, and the […]
Dan Thompson SVP, Global Strategy & Investor Relations Guestlogix GuestLogix saw an opportunity to tear down the data silos which prevent airlines and travel companies from capitalizing on revenue from ancillary sales, by acquiring OpenJaw Technologies Limited in a transaction worth $41.2 million. Dan Thompson, SVP, Global Strategy & Investor Relations explains why GuestLogix and […]