40 Success Stories: When SITA and IATA Launched WorldTracer Bag Tracking

To celebrate the 40th anniversary of APEX EXPO this year, APEX Media is looking back at its members’ most significant achievements. Today, we discover how SITA’s WorldTracer solution changed the way the industry deals with mishandled baggage. Register for APEX EXPO (Los Angeles, September 9-12) More than 25 years ago, SITA and IATA came together to […]

Turkish Airlines Revamps Range of Amenity Kits

Turkish Airlines is ensuring its amenity kits are stuffed with just the right thing – whether that be Molton Brown products for business-class travelers or anti-slip prayer mats for those on a pilgrimage to Mecca. Turkish Airlines has partnered with Formia, Galileo Watermark and Kaelis to launch a variety of new amenity kits. Formia announced in […]

Pilgrim Pack: Hajj and Umrah Amenity Kits for Travelers Heading to Mecca

As Muslims migrate for hajj, airlines showcase their hospitality with care packages crafted for the occasion. Every year, Muslims from around the world travel for hajj, a once-in-a-lifetime pilgrimage to Mecca. With two-thirds of pilgrims living outside of Saudi Arabia, 94 percent make their journey by airplane (others by land and sea). During this period – […]

Getting Down to Business: The Pocket Travel Concierge

Road warriors today are more self-sufficient and resourceful than ever: They book their own travel, do their own expenses and make room for extracurricular activities around work trips. In the multipart series,“Getting Down to Business,” we look at the shiny tools inside the modern business traveler’s kit. This segment examines a digital platform that promises to […]

Sound Palate: Finnair’s “Hear the Taste” Bisensory Experience

Could a new class of ingredients, acoustic in nature, make up for muted taste sensations in the aircraft cabin while telling the story of a transnational journey? Chefs labor to craft dishes with balanced flavor profiles. Salts, fats, acids, heats – so they say – work in concert for a dish to hit the right note. In the air, where passengers’ sense of […]

Virgin Spirits: What to Drink When You’re Not Drinking

Here’s to an airline whose cocktails are living up to its name. Virgin Atlantic showed support for Dry January with the launch of new no- and low-alcohol “NoLo” cocktails, offering passengers sophisticated alternatives to the standard lime-and-soda mocktails. Mark Murphy, Virgin Atlantic’s Clubhouse food and beverage manager, explains how the new drink options bring mocktails to another level: “They’re beautiful in their simplicity. All […]