At Kaelis, we are constantly evolving to meet the needs of a dynamic and competitive market. As part of our ongoing commitment to excellence and innovation, we are pleased to announce several key changes to our organisational structure, effective immediately. We are delighted to welcome Cato Rabines as our new Chief Commercial Officer Cato brings […]
March 18 marks Global Recycling Day, and IFSA is taking the opportunity to dive into the complex topic of cabin waste. While airlines and suppliers are making incremental improvements to their operations where possible, their hands are often tied by regulatory requirements, which remain local rather than global. This is why industry bodies like IATA and data […]
New research from WTCE suggests that airlines that visibly embody sustainability in the cabin, particularly in terms of items used as part of their in-flight service offering, stand to gain more in revenue than those who disregard sustainability. Lufthansa provides an excellent case study. A recent study commissioned by the World Travel Catering & Onboard Services Expo […]
One of the greatest challenges faced by airlines when it comes to in-flight catering is the need to provide options for a diverse range of passenger requirements and preferences. This is also true in terms of how the industry responds to trends. Not all passengers can (or want to) dine on locally sourced seafood and […]
Beginning August 1, United Airlines is elevating the in-flight dining experience for international Polaris business-class passengers through a partnership with Chef’s Table, the culinary brand known for its award-winning Netflix series. The initiative introduces regionally inspired menus tied to key hub cities and international gateways, turning meals into a way of reflecting a flight’s destination and its culture. A Culinary […]
To celebrate International Women’s Day (IWD) 2026, IFSA Insights Editor Stephanie Taylor spoke to three members of the IFSA Board of Directors about their proudest moments, favorite part of working within the in-flight services industry and their advice for young people wanting to enter the sector. United Airlines Global Director Food Safety & Regulatory Compliance, […]
Aeroméxico is adding a distinct taste of modern Mexican culture to its business class dining experience, as it aims to turn every meal into a reflection of national identity. In partnership with global aviation and hospitality design studio NewTerritory, the airline has introduced a bespoke dining and glassware collection for its Premier One service that blends heritage, craftsmanship, and […]
During ‘Veganuary,’ Emirates has announced it is developing new concepts for the vegan food offerings both on board and in its lounges to reflect the growing health and wellness trend focused on consuming minimally processed ingredients. The dishes in question will be available to passengers from 2027. In its 2024 and 2025 Veganuary news releases, Emirates highlighted “plant-based proteins […]
Emirates has launched a new collection of amenity kits designed to raise awareness of endangered wildlife while enhancing the onboard experience. Created in partnership with United for Wildlife, the kits are a refreshed version of those introduced in 2023 and feature hand-drawn designs and storytelling that highlights some of the most endangered animals on the planet. The rollout of […]
Uzbekistan Airways has unveiled a series of onboard product upgrades spanning both business and economy class, reinforcing its focus on comfort, design, and passenger wellbeing. The airline has introduced a new economy-class tableware collection designed by Kaelis alongside updated business-class amenity kits. Together, the initiatives reflect a broader effort to elevate everyday touchpoints across the cabin while aligning […]