Southwest Airlines ushered in the return of fun, in-flight promotions Friday by partnering with Guitar Center to gift surprised passengers on the carrier’s Long Beach to Honolulu flight with ukuleles and live, in-flight music lessons. Honolulu-bound passengers at the Southwest Airlines check-in counter at Long Beach airport on Friday may have suspected they were in […]
Last month, Japanese airline Zipair made headlines with the news that it was introducing an “environmentally friendly meal option” for passengers. That meal option included ingredients made from insects – in particular cricket powder. Though there is in fact a whole movement promoting insect-based food as a solution to both environmental problems and world hunger, […]
Simply letting passengers know that an in-flight product is sustainable will increase their enjoyment and appreciation of it. This thesis was tested and proven in an academic study, the results of which were published in the September 2019 issue of the Journal of Consumer Research. The study found that: “Using a green product influences the […]
On February 9, Aviation Sustainability Forum (ASF) hosted its first event of 2022. The non-profit, which aims to improve the sustainability and circularity of inflight products and services, announced in January that it would combine resources with IFSA to promote ASF’s work as a primary sustainability initiative of the IFSA membership. The online event brought […]
Sustainable menu choices take flight like never before as airlines return to full-service meal options inflight. After two-plus years of individually-wrapped snacks and/or no inflight foodservice to speak of, full-service meal options are back and better than ever. Taking a cue from the pandemic-era push towards cleaner, greener living and sustainability, airlines around the globe […]
IAG’s low-cost long-haul airline, LEVEL, has introduced a pre-ordering service powered by Immfly that enables passengers to purchase food and beverages as well as comfort items via the carrier’s website up to 12 hours before their flights depart. The items for purchase, which include eye masks, earphones and up to 15 different meals, are delivered […]
Passengers flying with Corendon Dutch Airlines, a subsidiary of Corendon Tourism Group, can now order food, beverages and duty-free products from the in-flight Corendon Café using their personal electronic devices and have the items delivered directly to their seat. Following a successful trial in January, the in-seat ordering functionality is set to be operational across […]
On January 27, Caribbean Airlines launched a new meal pre-ordering service for select flights from February 1 as part of its 2022 “Reset Expectations” campaign, which is focused on enhancing the customer experience. On flights over an hour long, a range of meals and snacks can be ordered from the time of booking up until […]
A strategic partnership has been formed between the International Flight Services Association (IFSA) and the Aviation Sustainability Forum (ASF). As a result, they will support the memberships of both associations, the industry’s governing bodies and aviation as a whole to develop sustainable in-flight service solutions. The ASF’s mission is to improve the sustainability and circularity […]
Dr. Stathis Kefallonitis, Associate Professor of Passenger Intelligence at Embry-Riddle Aeronautical University, shares his insights following a stint hosting sessions at the IFSA Innovation Pavilion during APEX/IFSA EXPO. This year’s APEX/IFSA EXPO marked a welcome return to in-person events for the aviation industry. It was a celebration not just of what the industry can achieve […]