The morning session on payment technologies at the APEX Technology Conference in Universal City, led by Rich Salter, chief technology officer, Lumexis and chair of the APEX Payment Technology Working Group (PTWG) brought together experts from the in-flight payment solutions sector to further discuss the various payment technology options, including recent information uncovered by the PTWG. Vendor Perspectives […]
Diane Johnson Chief Executive Officer Descriptive Video Works Diane Johnson is chief executive officer and owner of Vancouver, BC-based Descriptive Video Works, a pioneering and world-leading producer of audio description for television and movies. A passionate advocate for the blind and partially-sighted, she is committed to providing broad media access and a shared entertainment experience for all individuals. […]
Mike Kelley was perusing the Internet when he learned about a guy who had spent two decades of his life collecting Pan Am paraphernalia to replicate the airline’s 747 cabin that was sitting in his garage. As someone who finds himself “browsing the web at 2 a.m. looking up articles on aviation and aviation history,” […]
Road warriors, it’s time to pack your things again, but maybe for the last time. There’s a service that will clean and press your clothes and deliver them to wherever you may be, so you can focus on business and less on ironing out creases caused by hasty packing. DUFL is a concierge service designed for those […]
This article originally appeared in The Technology Issue of APEX Experience. Preparing an aircraft for a flight takes a lot of planning, and that ranges all the way from the life-or-death issues of mechanical systems and how much fuel to take on board to the less pertinent but still important matter of how much food and beverage to stock […]
US legacy carrier United Airlines just announced that they’ll be emphasizing a different kind of legacy this summer thanks to a new partnership with The Trotter Project, an organization dedicated to preserving the vision and values of the late chef Charlie Trotter, who set the bar for fine dining in the United States at his […]
Don’t be surprised if you see a Finnair flight attendant approaching with a Samsung Tab 3 when you order some cologne or a bottle of champagne to take home on your next flight. The airline has deployed 360 Samsung Tab 3s throughout its fleet for flight crew to use for processing payment. The news follows the airline’s $33 million Wi-Fi investment. […]
The first portion of the PEX Conference hospitality stream kicked off with a presentation from branding.aero‘s president and founder, Stathis Kefallonitis, PhD., who discussed sustainability as a form of onboard hospitality and marketing tool for airlines. According to Kefallonitis, “An increasing number of passengers are not just passive observers.” Ethics and sustainability are among the […]
The first IFE breakout session at the Passenger Experience Conference focused on how to reach beyond basic passenger needs. David Cleaves, creative director at frog‘s Munich studio, has overseen large engagements with Delta Air Lines, Southwest Airlines, Volkswagen, Audi and more. As he introduced frog’s design tenets, he emphasized that their focus is on producing data-driven, experiential design […]
The World Travel Catering & Onboard Services Expo (WTCE), co-located with the Aircraft Interiors Expo (AIX), is prepped to deliver some delicious treats this year in the Hamburg Messe. With more than 290 exhibitors confirmed – 65 of which are new to WTCE – one of the biggest changes in this year’s event is the move to […]