Duty Free Gets A Lot Easier With a Brand New Smartphone App

APEX Insight: SimpliFly hopes to simplify the duty-free airport experience with an app that lets travelers shop at any airport, anytime – and delivers the goods to wherever they’re going. Buy Then Fly, Or Fly Then Buy So you’re flying from New York to London, you jet-setter, you. At the moment you have two choices if you […]

Southwest Offers a Discounted Lyft to Passengers at Dallas Love Field

APEX Insight: The debate on airport rideshares is hardly settled, but Southwest Airlines has taken a side by enticing its passengers to get a Lyft to and from Dallas Love Field. Southwest Airlines has teamed with rideshare service Lyft to get passengers to and from Dallas Love Field (DAL) while relieving some of the airport’s peak parking problems. The Dallas-based […]

Influential Neighbors: Passenger Purchase Behavior

This article originally appeared in The Culture Issue of APEX Experience. Here’s some literal food for thought: 30 percent of airline passengers will make an onboard purchase if the person sitting next to them buys something first. It’s a phenomenon called “product contagion” and, according to a recent Stanford University marketing study, it means that if airlines can figure […]

Etihad Premium, Marriott Mobile Request – Social Media at Your Service

Search for Etihad Airways’ premium Twitter account and you may find yourself barred from reading the airline’s premium tweets. They include notifications on deals, retro-mileage claims, and a five-minute response time for customer inquiries – access is privy to Etihad Guest Gold members only. Announcement of the new @EtihadPremium Twitter handle was delivered by e-mail last week to […]

Simon & Schuster and Foli Wi-fly e-Books to an Airport Near You

Through an exclusive partnership with the digital content mobile distribution platform, Foli, Simon & Schuster will use geolocation technology to help travelers discover its e-book titles, starting with the biography of The Wright Brothers by David McCullough which will be available to passengers, starting May 15, at 50 US airports (listed below), as well as to visitors […]

Simon & Schuster and Foli Wi-fly e-Books to an Airport Near You

Through an exclusive partnership with the digital content mobile distribution platform, Foli, Simon & Schuster will use geolocation technology to help travelers discover its e-book titles, starting with the biography of The Wright Brothers by David McCullough which will be available to passengers, starting May 15, at 50 US airports (listed below), as well as to visitors […]

In-Flight Payment Tech Update at APEX TECH

The morning session on payment technologies at the APEX Technology Conference in Universal City, led by Rich Salter, chief technology officer, Lumexis and chair of the APEX Payment Technology Working Group (PTWG) brought together experts from the in-flight payment solutions sector to further discuss the various payment technology options, including recent information uncovered by the PTWG. Vendor Perspectives […]

In Conversation: APEX TECH Preview with Diane Johnson

Diane Johnson Chief Executive Officer Descriptive Video Works Diane Johnson is chief executive officer and owner of Vancouver, BC-based Descriptive Video Works, a pioneering and world-leading producer of audio description for television and movies. A passionate advocate for the blind and partially-sighted, she is committed to providing broad media access and a shared entertainment experience for all individuals. […]

Mike Kelley Wants to Photograph Your Airplane

Mike Kelley was perusing the Internet when he learned about a guy who had spent two decades of his life collecting Pan Am paraphernalia to replicate the airline’s 747 cabin that was sitting in his garage. As someone who finds himself “browsing the web at 2 a.m. looking up articles on aviation and aviation history,” […]

DUFL Will Pack Your Suitcase and Deliver It to You

Road warriors, it’s time to pack your things again, but maybe for the last time. There’s a service that will clean and press your clothes and deliver them to wherever you may be, so you can focus on business and less on ironing out creases caused by hasty packing. DUFL is a concierge service designed for those […]