Sustainable Packaging: Helping Airlines Generate Loyalty and Revenue

New research from WTCE suggests that airlines that visibly embody sustainability in the cabin, particularly in terms of items used as part of their in-flight service offering, stand to gain more in revenue than those who disregard sustainability. Lufthansa provides an excellent case study. A recent study commissioned by the World Travel Catering & Onboard Services Expo […]

United Elevates Polaris Experience with Chef’s Table Collaboration

Beginning August 1, United Airlines is elevating the in-flight dining experience for international Polaris business-class passengers through a partnership with Chef’s Table, the culinary brand known for its award-winning Netflix series. The initiative introduces regionally inspired menus tied to key hub cities and international gateways, turning meals into a way of reflecting a flight’s destination and its culture. A Culinary […]

IWD 2026: The Women Helping to Elevate the In-Flight Services Industry

To celebrate International Women’s Day (IWD) 2026, IFSA Insights Editor Stephanie Taylor spoke to three members of the IFSA Board of Directors about their proudest moments, favorite part of working within the in-flight services industry and their advice for young people wanting to enter the sector. United Airlines Global Director Food Safety & Regulatory Compliance, […]