Published: 13 May 2025 [PAX International]: American Airlines is taking its inflight refresh to new heights this May with a fresh lineup of enhancements designed to surprise passengers. From snack-time favourites to service tweaks, these updates are part of a larger effort to improve the passenger experience onboard. The airline debuted the Tostitos Snack Box, a […]
Published: 7 May 2025 Whether it’s mastering hydroponic farming, meticulously tracking food waste or helping to create new packaging materials, many airlines and suppliers are relying on artificial intelligence (AI) to improve their sustainability credentials. In this article, IFSA takes a look at some of the most exciting ways airlines are using AI to reduce […]
Published: 2 May 2025 [PAX International]: United has opened its renovated and expanded United Polaris lounge at Chicago O’Hare International Airport (ORD), offering travellers more space, a modern design and elevated amenities. The United Polaris lounge in Chicago is now 50 percent larger and features nearly 25,000 square feet of lounge space, including more than 350 […]
Published: 25 April 2025 [Future Travel Experience]: Scandinavian Airlines (SAS) has unveiled ‘Flavors by SAS’ – a new food & beverage concept designed to offer travellers a more varied, globally inspired culinary offering. Launching on 1 October 2025, ‘Flavors by SAS’ will debut alongside the new European Business Class and later expand to lounges and […]
Published: 25 April 2025 [Onboard Hospitality]: The Middle East continues to be a dynamic hub for culinary innovation and this is increasingly reflected in inflight dining expectations. Travellers are seeking more than a traditional cheese board. They want a cheese experience. Among Middle Eastern passengers, there is a distinct emphasis on quality and variety above […]
Published: 23 April 2025 [Simple Flying]: Alaska Airlines is leveling up in-flight dining once again. Starting this spring, first-class travelers flying from San Francisco International Airport (SFO) to major East Coast cities will enjoy a refreshed menu created by Michelin-starred chef Brandon Jew. At the same time, the main cabin travelers can look forward to a bold […]
Published: 23 April 2025 [PAX International]: Emirates will mark Easter and Orthodox Easter from April 18 to 21 by serving traditional lamb and an array of chocolate desserts in the lounges, hot cross buns and Easter bread onboard, sweet surprises for kids and family-friendly movies on ice. Passengers flying in every class to Auckland, Australia, Brazil, […]
Published: 22 April 2025 The airline industry is keenly aware of its need to reduce its environmental impact, and one immediately visible area for improvement is the use of single-use plastic products (SUPP), especially during in-flight service. As sustainability continues to become a defining feature of modern air travel, airlines worldwide are transitioning from SUPP […]
Published: 16 April 2025 [Simple Flying]: Qatar Airways and Virgin Australia have launched a new initiative called ‘Dine on Us,’ aimed at rewarding their frequent flyer members with complimentary dining. Starting June 12, Qatar Airways Privilege Club and Virgin Australia’s Velocity Frequent Flyer members flying to and from Australia through Doha will receive a $20 dining voucher, which […]
Published: 10 April 2025 The tariff situation in the U.S. continues to be unpredictable as yesterday, President Trump announced that he was enacting a 90-day pause for the reciprocal tariffs which went into effect yesterday, as noted in a post on Truth Social (copied below). “Based on the lack of respect that China has shown […]