[Future Travel Experience]: Icelandair is unveiling a visionary new tableware concept developed in partnership with Kaelis that aims to redefine Business Class dining, inspired by the awe-inspiring natural landscapes of Iceland. This fresh approach to onboard service design draws deeply from the country’s dramatic contrasts – volcanoes and glaciers, black sands and icy waters, mossy […]
Tea is more than a beverage – it is a ritual steeped in culture, history and hospitality. The drink has bridged classes and continents, from tea salons in Singapore to British drawing rooms. In 2019, the United Nations General Assembly declared May 21 as International Tea Day, which airlines use to highlight their favored tea […]
[Future Travel Experience]: American Airlines is taking its inflight refresh to new heights with a fresh line-up of enhancements designed to surprise and delight all customers. From snack-time favourites to seamless service tweaks, these updates are part of a larger effort to reinvigorate the customer experience at every altitude. The airline is debuting the Tostitos […]
[Onboard Hospitality Magazine]: United Airlines is introducing a new Ossetra caviar amuse-bouche service and other inflight service enhancements as part of its upgraded Business class cabins on its Boeing 787-9 aircraft. United’s ‘Elevated’ interior will have eight new United Polaris Studio suites positioned in the first row of each Business class cabin with lie-flat, all-aisle-access seats 25% larger […]
[PAX International]: Travelers flying out of Philadelphia International Airport (PHL) have two new reasons to show up early. American Airlines is gearing up to open its new Flagship® and Admirals Club® lounges in Terminal A-West this summer, and both spaces will bring next-level food and beverage experiences to the airport, the press release said. From chef-driven menus […]
[TheDesignAir]: Adelaide is enjoying a well-deserved moment in the aviation spotlight in Australia, as Qantas announces both a strategic new international route and unveils a brand-new Domestic Business Lounge, signalling a renewed promise to South Australia’s travelling community. The new route between Adelaide and Auckland not only marks the return of international Qantas services from […]
Emirates’ First Class cabin is synonymous with a luxurious travel experience. The airline has a long history in terms of raising the bar for what is possible in commercial aviation, not least with the debut of its fully enclosed First Class Suites in 2017. Recently, the airline unveiled a series of enhancements to its First Class experience, […]
[Business Traveller]: Singapore Airlines is enhancing its in-flight experience for premium passengers with the launch of revamped Indian menus – Shahi Thali and Ruchi Thali – available from May 1, 2025. Tailored to meet the preferences of Indian travellers, the menus are designed in collaboration with the airline’s culinary panel and reflect a commitment to […]
[PAX International]: American Airlines is taking its inflight refresh to new heights this May with a fresh lineup of enhancements designed to surprise passengers. From snack-time favourites to service tweaks, these updates are part of a larger effort to improve the passenger experience onboard. The airline debuted the Tostitos Snack Box, a combo of Tostitos Bite […]
Whether it’s mastering hydroponic farming, meticulously tracking food waste or helping to create new packaging materials, many airlines and suppliers are relying on artificial intelligence (AI) to improve their sustainability credentials. In this article, IFSA takes a look at some of the most exciting ways airlines are using AI to reduce emissions when it comes […]