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News: Onboard Newsletter

October 2013

Tuesday, October 1, 2013  
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The 2014 APEX/IFSA EXPO is set for 15-18 September at the Anaheim Convention Center in Anaheim, California USA. For the fifth consecutive year, IFSA will collaborate with the Airline Passenger Experience Association (APEX). During the 2013 EXPO, IFSA welcomed 850 total attendees, including 250 airline representatives.

The 2014 Conference Planning Committee leadership includes: Chair, Jay Cravens with Delta Air Lines and Co-Chair, Jim Ball with Flying Food Group.

Booth Selection for 2014 APEX/IFSA EXPO Scheduled to Begin in January

Booth selection for the 2013 IFSA tradeshow will begin in January. IFSA staff will contact each exhibitor in November with information and an appointment time for booth selection. As a reminder, 2014 Membership Dues and any other balances owed are due in full before you may select exhibit space for the 2014 tradeshow.

Other Conference News

IFSA sends a special thank you to our 2013 EXPO sponsors, and encourages you to support our partners during the year. Click here to see the 2013 sponsors.

Thank you to those who provided feedback on the 2013 EXPO evaluation. Your feedback will be taken into consideration when planning for 2014 and future years.

As the 2014 APEX/IFSA EXPO approaches, visit the IFSA website often for conference details, exhibitor information, sponsorship opportunities, and how to register to attend. You can also visit the IFSA Facebook Fan Page often for key updates.



Make plans to attend APEX Asia in Shanghai

The APEX Asia Conference is next week. Make plans to join IFSA and APEX from 4-5 November at Le Royal Meridien in Shanghai, China. If you haven’t registered yet, here’s why you will want to attend. Click here for more information about APEX Asia.

·         Insight into the Asia Pacific Market-From the all-airline panel addressing the influential economy of the region and how to excel in delivering a great passenger experience to a presentation of recent passenger research and trends in Asia - this conference is your chance to connect with airline executives from Air China, China Eastern, Delta Air Lines, Japan Airlines & more!
·         A conference for the industry, by the industry-This isn't your regular for-profit conference put on by industry outsiders. IFSA and APEX are member-driven associations built on community that offers unprecedented access to the thought leaders of the airline passenger experience industry.
·         Future outlook for the industry-The conference education agenda will focus on this topic, which impacts many areas of the passenger experience - from customer satisfaction to catering. IFSA will present a session, “Creating an Authentic and Memorable On-Board Experience: Positioning Techniques and Future Outlook” by Dr. Stathis Kefallonitis of, LLC. Dr. Kefallonitis will present examples of how catering products and services may be used to evoke a distinctive passenger experience.

2014 Membership Renewal Notices Coming Soon

In late November, IFSA Headquarters will distribute the 2014 Membership Dues Renewal notices to the primary and alternate contacts listed for each member company via email.

In 2014, IFSA members can continue to look forward to: 

·         The APEX/IFSA EXPO set for 15-18 September at the Anaheim Convention Center in Anaheim, California USA, and presented in collaboration with the Airline Passenger Experience Association (APEX).  
·         Onboard IFSA, our monthly electronic newsletter, will continue to keep you abreast of industry and Association news delivered directly to your desktop.
·         On demand access to the World Food Safety Guidelines, an effective food safety control concept applicable to airline catering facilities worldwide.
·         Industry representatives who maintain dialogue with appropriate regulatory and legislative bodies worldwide who represent the Association’s interest, and work cooperatively toward the common goal of public health, safety and security.
·         Access to the IFSA Membership Directory available on 
Take advantage of IFSA’s Early Bird Renewal special! Renew your membership dues by January 31, 2014 and receive a 15% discount.

Exhibitors: 2014 IFSA Membership Dues are due in full before you reserve booth space at the 2014 IFSA EXPO.

Please advise IFSA if there have been recent personnel changes within your company or if you have not received a 2014 Membership Renewal notice.

Do you know of anyone that could benefit from an IFSA membership?

Help spread the word! Point potential members to and let them learn all about IFSA.

Like IFSA on Facebook, and Follow @IFSAOnBoard on Twitter

The Facebook Fan Page is just one of the many ways members can stay on top of Association happenings. Visit the IFSA Facebook Fan Page today to see the new look, and click “Like” to get updates. You can also follow the latest IFSA happenings on Twitter @IFSAOnBoard. 



Learn more about IFSA industry media partners

For opportunities with any of IFSA’s industry media partners, click here.

Industry Calendar of Events

APEX Asia Conference, in conjunction with IFSA
4-5 November 2013
Shanghai, China
APEX Technology Committee Meeting
19-20 November 2013
Newport Beach, California USA
APEX Australia Conference
February/March 2014
APEX TV Market Conference
28-30 April 2014
Dublin, Ireland
APEX Technical Committee Meeting
May 2014
Anaheim, California USA
15-18 September 2014
Anaheim Convention Center
Anaheim, California USA
APEX Technology Committee Meeting
18-19 November 2014
Newport Beach, California USA