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News: Onboard Newsletter

August 2014

Friday, August 1, 2014  
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Open Call for Mentors: New Mentorship Program
The IFSA Mentorship Program is a new initiative, designed to bring experienced members of the inflight services industry together with junior members who are interested in further career development. 

The four month program is a wonderful opportunity for senior members of the industry to give back and develop the industry.  In turn, it is a great opportunity for junior members to gain valuable career guidance and a framework for career planning through a one-on-one partnership with a seasoned professional.

Through a selection process utilizing applications, IFSA will match qualified mentors with deserving mentees who are looking for development in an area that matches the experience of the mentor. IFSA is currently looking for mentors with 15+ years of experience in a leadership position and are IFSA members.

Become a Mentor! 
Interested in becoming a mentor or know someone who would make a great mentor? Join industry leaders like Peter Wilander, Managing Director, IFS On-Board Services of Delta Air Lines and Heinz Naef , CEO and Owner of Gourmet Foods, and apply today! 

Click Here for Mentor Application!

Questions? Contact Hope Felshaw at 
+1 678-303-3019 or
Update from GAEC: What You Need to Know About Pathogen Testing for Products Produced in Facilities with a HACCP Based Production System
With the many food processors and manufacturers currently focused on food safety’s new and upcoming regulations, a lot of questions remain unanswered. The biggest questions are, “What constitutes a Hazard Analysis and Critical Control Point (HACCP),“ and, “What are the regulatory requirements for them?” 

HACCP is a way for industry to control and prevent problems and ensure safe food.  HACCP controls the production process from beginning to end, rather than detecting problems after the product enters the market. HACCP is widely recognized by scientific authorities and international organizations and is used extensively in the food industry to produce products in compliance with national and international health and safety requirements.

More information on HACCP can be found at (Login to the Members Only Section to View) and here: 


Have You Registered for IFSA's Annual Conference and EXPO? Don't Miss Out!
It's the industry's largest passenger experience event of the year! With over 550 airline decision makers, more than 250 exhibitors, valuable education and exciting networking opportunities, you don't want to miss out.

Networking Fun at EXPO 2014
Join us Sunday night for appetizers and cocktails to kick off the APEX/IFSA EXPO. Say hello to your old friends, connect with colleagues and make some new contacts. You have the rest of the night on your own to continue your conversations and enjoy Anaheim.

Casino Night & Foundation Fundraiser is a brand new networking event for IFSA Foundation this year, and will benefit the IFSA Foundation. After dinner on Monday night, plan to stop by the California Ballroom for some fun, games, networking and drinks with your colleagues from 9 p.m. – midnight. Enjoy blackjack, roulette, poker, craps, Wheel of Fortune and 50/50 raffles! It’s a great way to interact with industry colleagues and raise money for the IFSA Foundation.
On Tuesday night join us at the IFSA Hospitality Suite for a relaxed networking opportunity. Meet fellow conference attendees and enjoy complimentary drinks and hors d'oeuvres. The Hospitality Suite is Tuesday night at 9 p.m. at the Hilton Anaheim Hotel. Sponsored by: McGuire & Associates
Finally, on Wednesday night, you won't want to miss the APEX/IFSA Networking Event at House of Blues. There will be a live band, dancing, food and drink, and the event will feature themed areas for some added fun! Transportation to and from the Anaheim Hilton will be provided. Sponsored by: HACO & Coca-Cola Company.
Full Schedule of Networking Events at EXPO

NEW! Onboard Innovation Pavilion
Come see what technological advances the onboard catering and services industry has at its fingertips! The Onboard Innovation Pavilion will showcase demonstrations from eGate Solutions,  Guest Logix and Avande. The Pavilion will be located on the EXPO floor on Wednesday.  

Times and Demonstrators:
9:15  eGate Solutions
10:15 Guest Logix
11:15 Avanade
1:45 Guest Logix
2:30 eGate Solutions
3:15 Avanade

Get Social @ EXPO!   
Use our official hashtag #IFSAEXPO and post all your favorite memories and photos to Twitter and Facebook! Let everyone know that you're at the largest passenger experience event of the year! 

Keynote Speaker to Kick Off Full Day of Education at EXPO
Our program this year does not disappoint, as Edward Shapiro, Partner and Vice President of PAR Capital Management, will kick off a day of educational programming with what is sure to be a riveting keynote address. Shapiro is an experienced investor in airlines, services and IFEC who has an unmatched perspective on the airline passenger experience industry.
Join us at EXPO as Shapiro explains the trends that are expected to reshape the aviation industry in the coming years. Shapiro will discuss future developments and address the following:

How are airlines leveraging technology to improve the overall passenger experience?
How are they differentiating products and generating new sources of ancillary revenue?
How is the rapidly evolving media and entertainment industry on the ground impacting the airline passenger market?
What role will third-party sponsorships play in the passenger experience?

It does not stop there! Following the keynote address are sessions highlighting topics our industry must stay on top of including:  

How is the rapidly evolving food industry on the ground impacting the demand for gourmet meals in the air? Suzy Badaracco, Culinary Tides, will give an in-depth look.
How will the "Internet of Everything" change everything? Take a close look at the aviation industry, presented by Howard Charney, Cisco.
What is next in cabin innovation? Airbus presents how cabins are effectively and efficiently designed to meet the needs of passengers and airlines.
Exploring the industry's desire to create different and memorable, passenger experiences through catering product design.
What government affairs issues are prevalent in 2014 and beyond? IFSA's GAEC will share the latest on government rules and regulations. 

You don't want to miss the 2014 EXPO educational sessions!  
Check Out the Full EXPO Educational Agenda Online Here




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