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News: Onboard Newsletter

Winter 2014

Monday, December 1, 2014  
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IFSA Foundation: 2015 Scholarship Award Sponsorship Opportunities

The International Flight Services Association Foundation is proud to globally offer multiple scholarships to help exceptional students and current onboard services professionals further their education.

In 2014, through generous donations, the IFSA Foundation administered over $60,000 USD in scholarship awards. Thank you again, to our 2014 sponsors.

In 2015, we are asking that our members help us increase our awards by $40,000 so more scholarships can be awarded. Together we can make 2015 our biggest and best year yet.

The Foundation Scholarships cover tuition, books, living expenses and associated costs with college. Your sponsorship helps relieve the financial obstacles that current and returning students face in pursuit of higher education. More importantly, it supports the future leaders of the onboard services industry.

If you or your company would like to become a 2015 IFSA Scholarship Award Sponsor, please contact Hope Felshaw at or 678-303-3019.

IFSA Mentorship Program Has Launched    
The IFSA Mentorship Program is a new initiative, designed to bring experienced members of the onboard services industry together with junior members who are interested in further career development.

Please look within your organization and encourage your highly motivated professionals (5 years or less experience) to submit their enrollment form for the early spring.

The current mentors are:
Peter Wilander, Former Managing Director, IFS Onboard Services, Delta
Sandra Pineau-Boddison, Senior VP, United Express
Heinz Naef, President, Gourmet Foods
MaryAnn Dowd, Senior Manager / Regulatory Compliance, United Airlines
Richard Tuttle, Managing Partner/CE, RMT Global Partners
Tim Baldwin, Senior Manager of Catering, Express Jet
Paolo Zambrano, Regional Executive Chef/ Asia Pacific, Gate Gourmet
Denise Poole, Chief Executive Officer, AMI Inflight Inc.
Ayong McWhorter, VP of Operations, En Route
Alejandra Almonte, Division General Counsel, North America & Latin America, gategroup Airline Solutions
About IFSA's Mentorship Program
We are looking for high performers of the inflight services industry to apply to the mentee program, as they will be paired with a senior professional. This is a global initiative that is open to employees of IFSA members.

This is a great opportunity for junior members to gain valuable career guidance and a framework for career planning through a four-month one-on-one partnership with a seasoned professional.

Through a selection process, IFSA will match qualified mentors with deserving mentees who are looking for development in an area that matches the experience of the mentor.

Questions? Contact Hope Felshaw at +1 678-303-3019 or

IFSA World Food Safety Guidelines Update    
The Government Affairs and Education Committee is making the final revisions and updates to the World Food Safety Guidelines, which will be available in early 2015. Additionally, get the latest FDA and USDA food safety updates from GAEC.

IFSA Website Re-launching in Early 2015
As part of the many benefits of membership, IFSA will enable members to connect and support each other with our new membership directory and forums of discussion via the re-launch of

The re-launch also includes a responsive (mobile-friendly) design that will make for a vastly improved browsing experience on phones and tablets.

Additionally, the IFSA logo will get a refresh to fit with the organization's present and future vision.

The re-launch will be in early 2015.


Join us 28 September - 1 October for the 2015 APEX/IFSA EXPO, the inflight industry's premier event!  

The EXPO will travel to the Portland Convention Center in Portland, Oregon USA. For the sixth consecutive year, IFSA will once again join forces with the Airline Passenger Experience Association (APEX). From the annual Chef's Competition, to the Onboard Innovation Pavilion, EXPO is where you want to be.

The APEX/IFSA EXPO is designed to assure that all aspects of the airline passenger experience are highlighted, discussed and explored. The entire EXPO—from the floor plan of the exhibition hall to the educational sessions through to the show guide—has been developed around the three core areas of the passenger experience: 

• Entertainment & Connectivity


• Comfort & Ambience

• Catering & Services

More information will be provided in early 2015.

To be sure that you are the first to know when IFSA booth space is open for booking please contact Kristi Johnson, IFSA EXPO Manager, at