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2011 IFSA Annual Conference & Exhibition - Post-Conference Summary:

Hosted in Seattle, Washington and co-located with the Airline Passenger Experience Association (APEX) and Aircraft Interiors Expo-Americas (AIX) the 2011 IFSA Annual Conference & Exhibition welcomed a significant increase in industry participation. The 2011 Conference welcomed more than 750 attendees, 100 more attendees than in 2010, and included professionals from across the onboard services industry.  Additionally, the IFSA Exhibition floor welcomed a record number of new members to complement the many loyal IFSA member companies who continually provide generous support. With more than 145 booths representing over 100 companies, the 2011 event resulted in the largest IFSA exhibition in recent years.


Marketed as an airline “super show” and as the “industry event of the year,” the co-location offered opportunities for IFSA, APEX, and AIX attendees to explore the many different products available to enhance overall passenger experience. Additionally, IFSA welcomed Mr. Simon Talling-Smith, British Airways; Mr. Brad Tilden, Alaska Airlines; Dr. Victor Gielisse, Culinary Institute of America; and Stephen Krempl, Krempl Communications International, as featured speakers and hosted additional educational sessions discussing the customer experience, food safety regulations, and the mindset for conducting global business.

Click here to access the complete summary.

IFSA 2011 Annual Conference Survey:

If you have not already done so, please share your feedback! The Annual Conference Planning Committee and the Board of Directors would like to hear from you to help plan future IFSA events.

Please click here to complete the post conference survey.

IFSA 2011 Attendee List:

For your convenience, IFSA provides listings of all attendees. We have organized the information in two ways: first is by alphabetical order according to last name and the second lists individuals by the company with which they attended. The link below will allow you to access this information.

2011 Post Conference IFSA Attendee Listing 


2011 Annual Conference Presentations:

IFSA/APEX Co-located General Session: 

  • Mr. Randy Tinseth, Boeing Commercial Airplanes (click here to see presentation)
  • Mr. Bob Lange, Airbus (click here to see presentation)
  • Dr. Thomas Edwards, NASA Ames Research Center (click here to see presentation)
  • Mr. Simon Talling Smith, British Airways* (click here to see presentation)
  • Mr. Brad Tilden, Alaska Airlines*, ** (presentation will not be available)


Educational Sessions:

Food Trends Presentation

  • Dr. Victor Gielisse, Culinary Institute of America* (click here to see presentation)


The Mindset for Conducting Global Business

  • Stephen Krempl, Krempl Communications International* (click here to see presentation)


Food Safety Session sponsored by IFSA Government Affairs and Education Committee (GAEC)

  • Mr. Dean Davidson, FDA CFSAN (click here to see presentation)
  • Dr. Sarah Ortiz, USDA (click here to see presentation)


*IFSA featured speaker

** Due to the proprietary nature of this presentation, these slides will not be available.